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Amazon Marketplace
Average Rating: 3/5.0 store rating
On-Time Delivery 4
Customer Service 3
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Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Customer service for sellers is the WORST!
by clanmesa, May 14, 2008
I listed several books I wanted to sell, all 26 of them. Then a short time later, I got an email from Amazon saying my account had been cancelled for prior violations of Amazon policy, and all my listings had been removed (but apparently not soon enough,     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Worst eseller on internet
by lmaras, May 3, 2008
Terrible service, very slow to ship orders. For some reason they seem to think a month from order to delivery is acceptable. I will never buy from them again.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Ordered on Friday afternoon, received on Tuesday afternoon, basically two working days. Amazing! Perfect service
by mtkavc, January 8, 2008
Amazon seller: SimplyElectronics Ordered on Friday afternoon, received on Tuesday afternoon, basically two working days. Amazing! Perfect service. Read on for details. Marjan from Slovenia. .............................. ..... I was a bit skeptical     Read full review...

  I would shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
Mostly good, but not this time
by auntiejean, January 6, 2008
<br> This says these are in stock, but they want me to wait a month to get it. No truth in their advertising!

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
NOT RELIABLE - NO CUSTOMER SERVICE
by koakes, December 24, 2007
Amazon is ingenious at manipulating orders, canceling orders, etc., to handle their own poor planning, and their customer service is non-existent. Don't rely on pre-ordering through them, and don't rely on them to deliver in time for any special event. And if you have a problem, expect a lot of automated emails and no possibility of personalized help.

x I would not shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Easy to use, affordable option to eBay and auction sites like Half.com
by chiliqueen, December 23, 2007
I've ordered several used books through Amazon.com Marketplace, and have been happy with my purchases. I've been an eBay customer for several years, but am an infrequent bidder due to a recent credit card scare that may have originated at     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
AMAZON.com = L I A R S not trusworthy and dont deserve your buisness!
by thekasino, December 1, 2007
NEVER SHOP AMAZON.com <br> <br> I ordered a MX revolution mouse and the advertised price was $36.99 with free shipping compared to the normal price of $99.99 i thought it was a good deal even for black friday. <br> after I ordered it from amazon I was waiting for it to ship. a few days later I received an email saying the item will be delayed and will ship on a later date (1 week after the last estimated ship date) Then a few days later i receive another email saying my order was cancelled because the advertised price was wrong. I thought it was againts the law to not honor an advertised price. <br> because of this "runaround" and COMPLETE LIE from amazon I will never buy from them again EVER. <br> <br> This was amazon NOT A Store through amazon!

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
Bait and Switch.
by billat908, December 1, 2007
They listed a price of $79.95. When I clicked on the link, and added it to my cart, the price suddenly went up to 99.95. <br> <br> Bait and switch.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Will not honor advertised price, customer service the WORST
by barkwhite53, November 27, 2007
Found a great price on a board game, ordered and received confirmation. Credit card charged. Later that day, order cancelled, but the item is still in stock at Amazon, just a higher price. Several phone calls to customer service to no avail. One CS disconnected when I asked for a supervisor, the next CS flat out lied after giving me another number to call. Very disappointed and will not shop Amazon again

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Worst ever shopping experience
by zippy451, November 25, 2007
We are ebay sellers, and sell also at half com and alibris, so we are not newbies. amazon's alliance department is foaming at the mouth insane. there are many instances of mis representation, non delivery, and altogether poor management. it's about time people start a boycott of this poorest of the poor e sellers. in our case amazon is responsible for monetary damage in excess of $200 and we are seriously thinking of taking them to court!

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
FANTASTIC Customer Service - Low Prices - Speed Shipping - Wide Selection
by metoo2002, November 16, 2007
I have been a customer of Amazon for over ten years now; and I have yet to find any other online store with the broad product selection, consistent lowest prices, and OUTSTANDING CUSTOMER SERVICE. Amazon is by far one of the BEST online stores. I HIGHLY recommend AMAZON.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
bad service, never again
by valarie7, October 26, 2007
My experience with Amazon was way less than satisfactory. It ended up being a big pain, because of differences between what was on the item description I called the customer service . That was a nightmare in itself The standard shipping cost on dealtime and on the Amazon site were different then what came up when I went to check out my item. The 2 day shipping was a lie,it said that if I ordered in the next 4 + hours that I would get my item on Friday ( I was ordering on a Weds) So I figured that it would be worth almost $18 shipping to get it that fast. I ordered right then And calling customer service was the terrible! I am not crazy about overseas call centers, but especially when they have little idea of what they are talking about. I will never use Amazon again <br> Also the merchant that was selling through Amazon had the same item twenty dollars cheaper on their website, which I had to go to because Amazon messed up my order and I had to change something before they sent it out.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
NEVER will I buy fom Amazon again!
by mjdes, October 18, 2007
I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON. <br> <br> Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS. <br> <br> This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order. <br> <br> DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised. <br> <br> The shopping experience turned out an expensive lesson too. <br> <br> Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself. <br> <br> Not a good experience. <br> <br> DO NOT BUY FROM AMAZON ! <br> <br>

x I would not shop here again
 
Author's Rating: 0/5.0 store rating
AMAZON charges amazonian prices for shipping
by mjdes, October 18, 2007
Checked some home office equipment and compared to dabs.com. <br> <br> Found Amazon cheaper by 20 quid at least including delivery, so I ordered from Amazon - of course. <br> <br> When I checked the confirmation email the next day, I saw my order had been split into 7, and also hat I was charged for EACH order. On investigating further I realised I was buying NOt from Amazon but other companies, which means I now have 7 reasons to complain ! <br> <br> If you are to order from Amazon, order it from ONE supplier only, or vbetter still DONT order anything from AMAZON. It was never clearly stated I would be charged for the additional shipping when I thought I was buying form one company - AMAZON. <br> <br> When I called to coomplain, some pretty lady from the poor east tried desperately to communicate in American english and only ended confusing the issue as there was a communications gap (delay in the telephone call). <br> <br> Be advised - DONT BUY FROM AMAZON - they are not as cheap as you may initially think. <br> <br>

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
A haven for liars and thieves
by billingsgate, October 9, 2007
I've bought three items through Amazon Marketplace, from 3 different sellers. I actually intended to buy another 3. Of the 3 I didn't buy, the items were out of stock, which I was only informed of after I paid for them. I got refunds, but having purchased from overseas, I lost twice on the exchange rates for the purchase and the refund. <br> <br> Of the 3 I did buy through Amazon Marketplace, not one matched the description. CDs advertised as not being cutouts or review copies all had their covers punched, books advertised as new were library copies that were as old as the hills. One of the sellers was willing to offer a partial (but not full) refund. Others ignored my complaints. <br> <br> These were six different merchants. Every one was a totally frustrating experience. <br> <br> I only ever had one similar experience through eBay, and that was resolved quickly and to my satisfaction. I think sellers take the eBay rating system more seriously. it keeps them honest. Amazon Marketplace is a sleazy swap meet of bait-and-switch cheaters.

x I would not shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Excellent...a great way to make extra cash.
by helencbradshaw, October 8, 2007
Amazon.co.uk has been around in the UK since 1998, (hard to believe it is only 7 years!!) and is one of the world's biggest online stores. In my regular dealings with them, Amazon are a company which consistently offers good customer service and good     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
Rip-off artists
by mike_thel, August 24, 2007
Another dissatisfied customer here. I too bought a cell phone from Amazon which came with a $150 rebate. <br> <br> I never received my rebate. Instead I received a form letter informing me that I had canceled my cell phone service and was therefore not eligible to receive the rebate. There customer service was predatory, and (to me) designed to run a customer around the system with the full intent of not coming through with a rebate. <br> <br> It was rather fascinating how many ways Amazon was able to duck and refuse granting me my rebate due. Talk about a waste of time. It was maddening, and just to think about all the folks in the chain of Amazon customer support I talked to that are in essence a part of the Amazon scam tactics makes my skin crawl.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Amazons is a great seller
by claypool, August 23, 2007
I have had nothing but good experiences with amazon. I paid up for amazon prime and I don't regret it.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Never sell on Amazon marketplace
by bluesteps, August 17, 2007
I've sold a Canon S200 digital camera on Amazon marketplace. However, I received a claim, saying that the item is not as described on the main product page. It is actually exactly the same camera. Come on, a Canon S200 is a Canon S200, I used that camera for almost 4 years and I know it. Amazon.com, without doing any investigation, honored this claim. Charging so much listing fees, where is the service?

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Horrific!!!!!!!!!!
by ravneetchadha, August 12, 2007
Hi....I really need to vent. I sold my Archos 604 media player via Amazon marketplace. Man,I should have read the terms and conditions extra extra carefully! <br> <br> I sold it, the buyer received it.The product was opened, tried and then sold. It just seemed to be too much work for my husband to get videos on it. So without really using it we sold it. Hence, we know it was in perfect working condition. <br> <br> The buyer received it, say it did not work the moment he switched it on and asked for a refund. Little did I realise I was forced to give him the refund as he described the product to be not 'as described'. Amazon even stated that the buyer is entitled to a refund, and also under no obligation to return the product. <br> <br> Here goes my $270 Archos 604. I have no faith in such online marketplaces anymore. Really horrified by these terms since they favour fraud!!!

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Poor
by mstdon436, August 7, 2007
This company never shipped the dethatcher and never responded to the several emails I sent. They have terrible/no customer service. I am very unsatisfied.

x I would not shop here again
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