Introduction
IBM.com is the website of global computer giant, International Business Machines. As you would expect from a Fortune 500 company, the site is expertly designed and tremendously laid out. It’s a clean site and very easy for the beginner to use and comprehend.
The site registration process is quick and easy to complete.
Features
Basically, the site is for more than just the shopper looking for computer hardware. IBM.com caters to the shopper, businessman, educators, journalists and business administrators. Two primary methods of site navigation are available. A navigation bar on the top of the homepage has a drop-down menu that lists various site destinations. For example, educators can browse throw all the products IBM offers schools and colleges as well as any special deals.
The computer hardware and software can be found under the products tab. Users can browse the companies’ vast selection of computer products and place orders directly on the site.
Another useful feature is the case studies posted on each section that serve as testimonials about various products being used in different industrial sectors. The education section contains success stories of how IBM products are being used to facilitate educational programs around the world.
Tips & Tricks
The “support and downloads” tab contains a troubleshooting section where users can find answers to any problems they might have with IBM products. Users can also open a service request under that tab to get a specific response from an IBM technician.
The “About IBM” tab at the bottom left of the homepage contains a detailed history of the company. In addition to the company story, users can learn about IBM’s global initiative, the latest IBM news and their collaborative efforts with other businesses.
Newbie Friendly Rating
IBM.com is as professional a website as you’ll find on the Internet. It’s an easy site for the beginning user; the homepage is clean and easy to understand. The site contains a wealth of information and shopping for products on IBM.com is quick and the transaction process is simple. We give IBM.com a Newbie Friendly Rating of 8.